You and Your Veterinarian

I need help paying for my pet's veterinary care
Getting access to credit Many veterinarians accept Care Credit, which is a credit card specifically for health care expenses, including a pet's. Care C...
Fri, 9 Jun, 2023 at 12:51 PM
What kind of animal rehabilitation services can New York veterinarians offer?
In New York, physical therapy of any kind (including massage and chiropractic) can only be performed on humans, by the State's definition of those healt...
Mon, 26 Feb, 2018 at 6:03 PM
My veterinarian will not call me with blood work results after repeated requests for information
According to the Regents' Rules, Section 29.1 (, unprofessional conduct includes "faili...
Tue, 14 Feb, 2023 at 2:25 PM
My veterinarian revealed the name of my pet and some other client-specific information on social media. Is this unethical or illegal?
Veterinarians in New York State should not publicize the contents of patient records on social media.  Revealing of personally identifiable facts, data or i...
Fri, 19 Jan, 2018 at 10:45 PM
My veterinarian failed to have my dog's remains cremated. Now, the vet wants payment for cremation 6 months later. What are my rights as a client?
You can pay for the cremation as originally intended and authorized (assuming you weren't charged for cremation services when the vet originally took yo...
Tue, 14 Feb, 2023 at 2:27 PM
How do I file a complaint about a veterinarian or practice?
It depends upon what result you are looking for. If your main objective is to have your complaint heard by us, and reviewed with your veterinarian, then...
Tue, 22 Aug, 2023 at 2:37 PM
How can I find a veterinarian that specializes in the specific illness my pet is suffering from?
There's a "find a vet" service on our website at  Try using this service to locate suitable...
Tue, 14 Feb, 2023 at 2:30 PM
What happens if my veterinarian finds that my new pet was unfit for sale?
Consumers who purchase a pet from a dealer have three options if the animal is declared unfit by a licensed veterinarian within a given period: Return the...
Tue, 14 Feb, 2023 at 2:34 PM
Is it OK for a veterinarian to vaccinate my cat, without my consent, while treating my cat for an unrelated condition?
In the veterinary practice guidelines at, it says New York State licensed vet...
Tue, 28 Nov, 2023 at 3:17 PM
My vet will not prescribe medication for my cat unless I bring the cat in for an examination
The veterinarian is doing the right thing according to New York's guidelines for veterinary practice, which you can find at
Mon, 2 Oct, 2023 at 9:05 AM